Resilience is an essential quality to help all social care workers do their jobs.
The daily stress of care work can contribute to errors, misjudgements, low morale and sickness absence, so it’s important for employers to support staff to become resilient to ensure they deliver high quality care.
Building the resilience of your staff will help them cope better under pressure and protect them from mental and physical ill health.
Greater resilience, better care helps managers look at the stress levels and wellbeing of their staff, and gives practical ideas about how they can improve things. You can request a paper copy by emailing us.
If you’re a manager sections one, two, three and five are the most useful:
Section 1 - What is resilience and why does it matter? sets the scene
Section 2 - Who is responsible for resilience? sets out your responsibilities
Section 3 - Helping my staff become resilient sets out how you can support your staff
Section 5 - Where can I find out more about resilience? directs you to further resources
Section 4 - Helping myself become resilient can be used by anyone and helps you find out and boost your own 'mental health resilience'.
By ordering and sharing Building your own resilience, health and wellbeing with your staff, you can help them understand stress and identify ways to help them develop their own resilience.
Order a paper copy by email or download it below.
Wellbeing and registered managers
Wellbeing for registered managers – a practical survival guide
As a registered manager, your wellbeing is important. whilst you'll be good at caring for the wellbeing of others, you may not be so good at looking after your own wellbeing.
Registered manager members of Skills for Care are eligible to receive our 'Wellbeing for registered managers: a practical survival guide'.
Find out more about the wellbeing guide and membership here.
Stress and workplace performance
Learn more about stress at work is a useful booklet which will help you identify common stressors at work, explain what good and bad stress is and how you can use stress to your advantage. You can request a paper copy by email.
Access this free online introductory learning programme to get a greater understanding of mindfulness. By the end of the programme, you should be able to:
- Define what mindfulness is
- Describe the evidence base for mindfulness
- Identify the key components of mindfulness
- Evaluate whether mindfulness may be an appropriate approach for someone
- List the sources of further information and where to signpost people to for more resources and support
For more information and how to access this programme visit the eLearning for Health website here.
About the Mental Health Foundation website
You can find out more about resilience by visiting the Mental Health Foundation website. They have resources on mindfulness and a large section about your mental health.
A Guide to UK-based Free Mental Health Helplines
This guide makes sense of the UK’s various free mental health helplines. It helps to demystify helplines so people can select the most appropriate one for their needs.
Best practice - recruiting care workers with resilience
This case study showcases the Good Care Group (TGCG) who mainly provide live-in care and employs over 500 care workers. They do not use agency staff and exclusively employ and train all their care staff.
Care workers need to be sufficiently trained and self-reliant to be able to function with less supervision than a daily care worker. TGCG was finding that, despite its employment model with a focus on caring for care workers, some were leaving within the first three months as they didn’t feel able to cope. This case study explains how they've tackled this issue.
Have you used our resources? Tell us
Have you downloaded and used either of the guides to help you in your organisation or everyday role? If so, we'd like to hear from you. If they've helped you, please let us know by emailing firstname.lastname@example.org.