The CQC evaluates services against 5 key criteria; Safe, Effective, Caring, Responsive and Well-led. This toolkit includes exercises, examples, recommendations and resources to help you understand CQC expectations.
Whilst every CQC inspection is different, you can be prepared by understanding the criteria they will use to rate your service. Understanding what Good and Outstanding care looks like can not only help you acheive success in your inspections but ensure you are continuously providing high quality care.
To begin, please select the most relevant option below.
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