Inducting staff - the Care Certificate


New Care Certificate support resources available now 

These resources are designed to support workers entering the workforce to develop the range of specialist knowledge and skills in Learning Disability, Mental Health, Dementia and Lone Working roles.

View resources 

Two smiling ladiesOne of the key features of good and outstanding services is that they ensure new starters complete an in-depth induction programme which goes beyond the minimum standards. This ensures that staff understand the vision and values of the organisation and are equipped with the right knowledge and tools to enable them to deliver high quality care.

A full induction will include shadowing, mentoring, buddying, peer support, values-based learning and additional training around core skills and specific health conditions. It should be flexible in recognising the needs of the organisation, the inductee, and taking into account their previous experiences.

Benefits of a good induction programme also include an improvement in staff retention rates, which in turn reduces recruitment costs. You might also want to consider including resilience training in your induction programme to provide your staff with the skills to help them cope better under-pressure. Take a look at our resilience tools.