Inducting staff - the Care Certificate

New Care Certificate support resources now available

The ‘Tailoring the Care Certificate’ resources have been developed to support workers achieve the minimum standards of the Care Certificate in job roles where more specialist skills are needed. The resources cover:

  • Lone workers
  • Services for people living with dementia
  • Services for people with a learning disability
  • Services for people with mental health conditions
  • Supporting autistic people
  • Supporting people at the end of their life

Find out more 

One of the key features of good and outstanding services is that they ensure new starters complete an in-depth induction programme which goes beyond the minimum standards. This ensures that staff understand the vision and values of the organisation and are equipped with the right knowledge and tools to enable them to deliver high quality care.

A full induction will include shadowing, mentoring, buddying, peer support, values-based learning and additional training around core skills and specific health conditions. It should be flexible in recognising the needs of the organisation, the inductee, and taking into account their previous experiences.

Benefits of a good induction programme also include an improvement in staff retention rates, which in turn reduces recruitment costs. You might also want to consider including resilience training in your induction programme to provide your staff with the skills to help them cope better under-pressure. Take a look at our resilience tools.