An elderly gentleman smiling

Support for our dementia workforce

Our resources and qualifications will help you deliver better care for people living with dementia. 

With the right skills and knowledge, staff can provide a good quality of life at every stage of the condition, allowing people living with dementia to remain active and engaged, for as long as possible.  

Skills for Care is proud to be a partner of Dementia Action Alliance. You can read about our commitment to this in our action plan.

In response to the Prime Minister's Challenge on Dementia, Skills for Care is supporting the development of an informed and effective workforce for people living with dementia.

This means social care and health staff involved in the care of people who may have dementia should have the necessary skills to provide the best quality care in the roles and settings where they work. This is being achieved through the delivery of effective basic training alongside continuous professional and vocational development in dementia. Download the call to action on dementia training.

Identifying dementia and what to do

How to identify dementia is a good place to start and explains what to look out for in those you support that could mean they have dementia and what you need to do to help them. The sooner someone gets a diagnosis, the sooner they and their families can get the best help. 

Dementia and diversity

This resource will enable leaders and managers in social care to support and develop their workforce who are working with people living with dementia from the following cultures and backgrounds:

  • from a black, Asian or minority ethnic background (BAME)
  • lesbian, gay, bisexual or transgender (LGBT)
  • young-onset dementia.


The common core principles for dementia explain how to care for and improve the experience for people living with dementia. They are relevant to every setting and provide a basis for a general understanding of people living with dementia.  

The principles have been mapped to the National Occupational Standards. 

Supporting dementia workers is a practical guide for managers. It has good practice case studies and examples about the role of workforce planning and development to improve the standard of care for people living with dementia.  

In 2018, a review of the original ‘Dementia Core Skills Education and Training Framework’ includes a number of additions regarding food, drink and oral health and the updated framework was re-titled the 'Dementia Training Standards Framework'. The framework sits here on the Skills for Health website. You'll need to complete a form to download it and be alerted to future updates.

Managing success in dementia care is a document produced to help people implement the framework in their organisation.  The framework comprises of three tiers; awareness, basic skills and leadership which reflect the role and degree of contact different staff have with people living with dementia.

  • It's up to managers and training leads to determine how the learning outcomes are met and this can be in a variety of different ways.
  • The document is designed to identify resources you can use to deliver education and training activities at tier 2. Each section provides an overview of the subject area, explanations of the learning outcomes and signposts to relevant freely available resources or information.
  • These can be used to supplement existing training provision, or combined with additional resources to create new training programmes.

Better domiciliary care for people with dementia is aimed at leaders and managers working in these services in particular and helps you develop your workforce so that they can deliver the highest quality of care within domiciliary care services.

This case study based guide is full of practical tips from teams working with individuals who have dementia and other conditions.

Conditions covered include Parkinson’s disease, sensory impairment, learning disabilities and long term pain management.

Specific dementia qualifications are available at level 2 and 3, in addition to the dementia pathways within the level 2 and 3 diplomas.  You can also search the endorsed provider directory for shorter courses delivered by recommended learning and development providers from Skills for Care.

Learning and development should focus on the practical skills workers need to do their job but also keeping the values they need to put them in practice. A key part of selecting the right learning package for your organisation is finding the right learning provider. Funding towards the cost of qualifications may be available from our Workforce Development Fund.

Recommendations for CQC providers

This guide includes a helpful section on dementia awareness training. 

Care Certificate

If you’re considering inductions for staff, Standard nine of the Care Certificate looks at Mental Health, Dementia and Learning Disabilities. 


e-LfH is a website which offers easy to use public access e-learning on dementia. Follow this link and scroll down the list to find Dementia (DEM) Public Access.

Employers registered with the Adult Social Care Workforce Data Set (ASC-WDS) can access all eLfH modules free. You can self-register here.  

To open an account and join ASC-WDS click here and click on ‘Create an account’.

This short practical guide provides advice for care workers on the typical experiences of family and friends who are caring for someone who is suffering with dementia and the support they need. We developed it with Dementia UK and it can be used in all settings.

Resources for care workers supporting the family and friends of people with dementia supports the main guide with further useful information about support following a diagnosis, social care assessments, living independently in advanced stages of dementia and the legal and financial implications of a diagnosis. 

Our staff have joined the Alzheimer’s Society’s Dementia Friends programme - the biggest ever initiative to change people’s perceptions of dementia.

Living a normal life – supporting the development of Dementia Friendly Communities is a report about a pilot project we funded in 2013 as part of the Alzheimer's Society Dementia Friendly Communities programme. The aim of the pilot was to improve inclusion and quality of life for people living with dementia.  

If you’re looking for new and innovative ways to improve the quality of care you provide take a look at Learn from Others and select 'dementia care' under areas of interest.

This free resource lets you to find out about good practice in other organisations and learn from some their challenges. It is valuable in helping make the best use of often limited resources. 

For example, this film about the work around reminiscence with the sporting memories network at Leeds United.  Read the full case study here.

This guide is for managers who are supporting staff looking after people in the advanced stages of dementia.  

Using a series of case studies, it's designed to help managers develop and support their staff. It helps leaders and managers in developing their workforces to enable them to provide the highest quality care.