Person-centred approaches in health and care
Person-Centred Approaches Core Skills Education and Training Framework
Skills for Health, Health Education England and Skills for Care have announced a new Framework to support person-centred approaches for the health and social care workforce.
This approach, outlined in the Five Year Forward View, puts people, families and communities at the heart of health, care and wellbeing. It encourages people to speak with staff about what is important to them, helping to develop a shared understanding of what matters to them.
The new framework, commissioned by Health Education England, helps workers communicate meaningfully both verbally and non-verbally, tailoring the care and advice they give to suit peoples’ needs. It supports individuals to better manage their own health and wellbeing through bespoke care, planning and support. Where appropriate, the framework encourages shared decision making, outlining all reasonable options and ensuring that all information is personalised, accessible and useful.
The framework, was informed by health and social care experts and people who are experts by experience, drawing on existing person-centred approaches and applying them to today's health and care landscape.
The value of a person-centred approach is increasingly recognised and for many health and social care workers, engaging in a meaningful way with people and communities is already part of their intrinsic motivation. This is also seen through practices like health coaching, motivational interviewing, co-production and care and support planning. However, it is often less clear how best to develop the workforce to enable them to put person-centred approaches into practice and to create sustained behavioural change, which is the purpose of this framework.
Download the Person-Centred Approaches Core Skills Education and Training Framework now.
People’s experience using adult social care services
Nice have developed a quality standard that covers the experience of adults using social care services. It applies to all settings where people use social care services, including people's own homes, residential care and community settings. Its aim is to help people understand what care they can expect and to improve their experience by supporting them to make decisions about their care.
Click here to view the NICE standard