Skills for Care

When employing a personal assistant, individual employers often look for someone who is a good personal fit.  

It’s not always about previous experience and qualifications – what’s really important is that you have the right values and skills to do the job.   

Anyone can be a personal assistant as long as they:  

  • enjoy helping people to live their life in the way that they choose  

  • would like to support others to make a real change to their life  

  • are comfortable working on their own or with other personal assistants as part of a team  

  • have the ability to develop a strong, trusting relationship with their employer  

  • understand that they are an employee and not a friend  

  • understand that they do not direct the work, but that their employer does.


Values of a personal assistant

  • responsible, reliable and respectful 

  • encouraging, enabling and empathetic 

  • flexible and willing to learn 

  • committed to equality and diversity 

  • understanding the challenges faced by disables people 


Skills of a personal assistant 

  • ability to listen and treat people with dignity 

  • good interpersonal skills 

  • personal yet professional 

  • good written and verbal skills 

  • strong local knowledge 

  • ability to treat people with dignity


Resources to help

  • Skills for Care's Think Care Careers has advice for those looking to work in social care roles.
  • A Question of Care provides advice and guidance to help you decide if a career in care is right for you.