Skills for Care

Find payment and delivery information for our bookshop publications.


Your address must be set up as a ‘postal address’ and not as ‘organisation’, ‘personal’ or ‘billing’. On the checkout screen, select ‘edit address record’. Scroll down to ‘address type’ and confirm ‘postal address’.

You should now be able to check out your items. 

Orders are fulfilled on a weekly basis and should be delivered within 10 working days.

If you're experiencing a delay in delivery, please email

You must be logged in with your registered manager email to view publications at discounted prices which available on certain publications.

Find our more about registered manager membership.

If the total of your order is £30 or more you can pay invoice.

Download this form, complete the requested information and send your completed form to We'll then raise the invoice for your purchase.

Please note: bookshop publication prices are inclusive of VAT.

If your order has been damaged in transit, please provide a photograph and send it to We can then send a replacement order out for you.