Assessing the Care Certificate

To assess the Care Certificate you must have a thorough understanding of, and direct experience in what you’re assessing. You must also be confident and competent in workplace assessment. Here you will find a selection of materials designed to support those with the responsibility of undertaking Care Certificate assessment. 

Created in partnership with Health Education England, the Care Certificate assessors eLearning course has been designed to support Care Certificate assessment.

Who’s it for?

The eLearning course is primarily for workers who carry out Care Certificate assessment. The Care Certificate assessor is the person responsible for making decisions on whether an adult social care worker, or healthcare support worker has met the standards set out in the Care Certificate.

The interactive content within the course has been designed to support existing Care Certificate assessors in refreshing their skills, and for those new to assessing. The eLearning can help provide the necessary skills and knowledge needed to successfully assess the Care Certificate.

Please note, employers must be confident that the Care Certificate assessor is occupationally competent in the standard(s) they’re assessing before they’re delegated the role to assess others.

What does the course cover?

The course includes two 25-minute sessions, both of which have been designed to support the development of Care Certificate assessment skills.

The sessions provide an overview of:

  • assessment principles
  • assessing the Care Certificate in the workplace.

In addition to appropriate workplace support, the sessions can promote good practice of Care Certificate assessment in the workplace.

The course contains a support guide for assessors. This includes workplace information needed by the assessor, and reference to key points and resources available to support the delivery and achievement of the Care Certificate

Why is this eLearning important?

The role of the Care Certificate assessor is fundamental to the Care Certificate being achieved. It’s vital for assessors to have the necessary training and for them to fully understand their role and responsibilities within the process.

Although there’s no formal requirement for a Care Certificate assessor to achieve a qualification, this course has been designed to provide candidates with the correct level of skill and knowledge. The content within both modules will help to create a standardised foundation for the assessor role.

Can the course be funded?

Employers can claim £100 from the Workforce Development Fund (WDF) for every employee who successfully completes both sessions, and where WDF eligibility criteria has been met.  Employees will need to download and share the certificate with their employer upon completion to enable WDF to be claimed. The available funding should support the workplace supervision and support the assessor needs in their role.

How is the programme accessed?

Hosted by Health Education England eLearning for Healthcare (HEE e-LfH), the programme can be accessed via the e-LfH Hub.

User guidance for registration onto Health Education England’s e-learning for healthcare

Accessing the Care Certificate Assessors course section on the e-LfH Hub

Frequently Asked Questions

The assessor document introduces the Care Certificate and provides an overview of how to deliver and assess it. It provides detailed information on how the Care Certificate Standards should be assessed.

You can use the self-assessment tool and reflective log with new workers before they start their induction so you can tailor it to their training needs.

Download our assessment planobservation record and feedback sheet.

Examples of a completed assessment planobservation record and feedback sheet are also available.

We have also put together six assessment opportunities to help you further with assessing workers on the Care Certificate:

To help you assess and to support you with this role we have created a new online tool Helping you to assess the Care Certificate which will support you through every step of putting a new worker through the Care Certificate. This includes:

  • the Care Certificate standards
  • the Care Certificate assessor
  • assessment of the Care Certificate
  • quality assurance 
  • resources to support delivery of the Care Certificate